Advising Appointments

Important COVID-19 Update

Due to the rapidly evolving COVID-19 outbreak, our office is making adjustments as quickly as possible to ensure your questions and concerns are addressed.

Please be advised that emails will be responded within 24 business hours.

Updated Office Information

  • Virtual Office hours will be Monday – Friday from 8am – 5pm.
  • In-person appointments have been suspended until further notice. However, students are able to schedule a phone/virtual appointment with their assigned advisor as needed. To schedule an appointment please email your assigned advisor or email You may also schedule an appointment through Navigate which is located in your MyUNTD account. The mobile version is also available below:
  • Drop-In services have been suspended until further notice. If you have an advising question or concern, please contact our office via email at
  • You can reach us:

    • CHAT: Pure Chat

    • EMAIL: (2 business day response time)

    • ONLINE TOOL: Navigate Use this tool "Navigate" to schedule an appointment with your assigned Advisor at your convenience.

    • SOCIAL MEDIA: Follow us on Instagram at @UNTDADVISING

    Thank you for your patience and please be safe!

Get Connected with Your Advisor

Academic Advisors serve all current and new UNT Dallas undergraduate students. Advisors are available by appointment to assist with their ongoing advising needs. Appointments with your advisor are typically 30 mintues and you can schedule follow-up appointments as needed. The first two weeks of the semester are typically only on drop-in basis, so we can meet the needs of all students trying to make adjustments to their schedules. 

We are Here to Help

Why would I meet with an Advisor?

  • New Student Registration AppointmentUnderstanding your Degree Requirements.
  • Continuing Student AppointmentKnowing what classes you need to take.
  • Non-Registration ApointmentPersonal coaching, mentorship, or general check-in.
  • Graduation CheckKnowing whether you are on track for graduation.

What types of Appointment are Available?

  • Call Back Advising occurs 2-3 weeks before the semester starts. Registrations is required. 
  • Drop-Ins Advising occurs 2 weeks after the semester starts. Registrations is required. 
  • Group Advising
  • One-on-One Appointment (Face-to-Face, Virtual, Phone). Self registrations is available through EAB Navigate

Who is my Assigned Advisor? 

  1. Login to your EAB Navigate Account
  2. On the bottom right-hand side you will see Your Successs Team
  3. Your Assigned Advisors name will be listed

How do I make an Appointment?

  1. Login to your EAB Navigate Account
  2. On the right-hand side you will click on a blue button that reads, Get Assistance
  3. You get to the pick date, time and the length of the appointment.
Download the Navigate App on your apple or Android device

Required Advising

It is university policy that new or returning students to UNT Dallas will have an "Advising Required" hold on their account. Students who are on academic alert or probation will have a "GPA Alert" hold on their account. Any student with an "Advising Required" or "GPA Alert" or "TSI not complete" hold in his/her student center is required to make an appointment to meet with an academic or success advisor prior to registration. This is to advise students on selecting the best possible courses to ensure academic success. We also answer students' questions in the areas listed above and direct them to the appropriate departments or staff/faculty members to address their issues.

Appointment Policies

  • Advisors are available by appointment from 8am-5pm to assist students with their academic and career planning needs.
  • Appointments are not made for the same day.
  • Appointments may be scheduled for 30 or 45 minutes, depending on availability during the semester. However, you may schedule additional appointments as needed.
  • If you are more than 10 minutes late to your advising appointment, you may be asked to reschedule your appointment.

College of Law Students

Law Students may schedule appointments with Kevin Robinowich, Assistant Dean of Student Affairs, for individualized academic advising and counseling.